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Retail Experience / Packaging / Brand Support

Brand Alignment

Topcon Solution Stores

Topcon Solutions Stores were flagship retail locations where Topcon owned the dealership and controlled the full customer experience. When one store relocated to a larger space, I saw an opportunity: turn the move into a testing ground for a full brand rollout, not just a one-off refresh. We treated every design decision, material, and touchpoint as part of one integrated brand experience, then documented it into a retail playbook. That playbook became the standard for future store updates. Same premium, on-brand experience, no matter which location you walk into.

Contributors
Pui Ki Wong, Jonathan Biehl
13+
Dealer locations
ONE
Unified playbook
180°
Transformation into retail stores
Client
Topcon
Role
Creative Director
Years
2022

More from Topcon Solution Stores

RETAIL ROLLOUT — PHASE 2: RESELLER SUPPORT
Additional materials were developed to support Topcon independent reseller network.
RETAIL ROLLOUT — PHASE 2: SWAG ORDERING SYSTEM
Pre-designed templates were built to support as many different swag types as possible, then offered to the resellers thru an online ordering portal.

More from Brand Alignment

Packaging
RETAIL-STYLE PACKAGING FOR TOPCON PRODUCTS
Client
Topcon Positioning
Role
Creative Director
Contributors
Jonathan Biehl
Results
Created significant brand real estate for larger warehouse stores.
Packaging
SASSY SEAFOOD BRANDING AND PACKAGING
Client
Sassy Seafood
Role
Designer, Art Director
Contributors
Results
Brand Support
MOCSE CREDIT UNION BRAND LOOK AND FEEL
Client
MOCSE Credit Union
Role
Designer
Contributors
Ruben Cota, Cheryl Lovejoy
Results
Brand Support
SAN JOSE STATE UNIVERSITY GRAPHICS
Client
San Jose State University
Role
Designer
Contributors
Results

Side tangent into some packaging projects...

Packaging
WINE LABEL DESIGN
Client
Guerra Family Cellars
Role
Designer
Contributors
Cheryl Lovejoy
Mutation compilation CD and vinyl packaging (Robotic Empire Records)
Packaging
MUSIC PACKAGING
Client
Multiple
Role
Designer, Art Director, Creative Director
Contributors
Ten Seconds to Liftoff / The Answer Lies split 7"Communion "Grotesque Heraldry" vinyl packaging
Chris Sanders "Rare Bird" CD packaging
Packaging
CD PACKAGING
Client
Steve Smith, Chris Sanders, The Hard Road Trio
Role
Designer, Art Director, Creative Director
Contributors
Sterling Trantham
Steve Smith and Hard Road "Only So Fast" CD packagingSteve Smith and Hard Road "Meet Me by the River" CD packagingSteve Smith, Cris Sanders, & Hard Road "Signs Along the Road" CD packaging
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